How to Order
By using this website, the customer agrees that the items displayed in Danjonmarketing.com are mere advertisements or notice to the public that the said goods have been offered in Danjon Marketing’s stores.
By clicking the “Add to my cart” or other similar website button, customer is effectively submitting his offer to buy that particular item, which Danjon Marketing may accept or reject.
Other methods in ordering in Danjon Marketing:
Fax ordering- Danjon Marketing Fax Order form(PDF)
Telephone- you may call us from Monday to Friday between 8:00am to 05:00pm (GMT+8) at the following numbers +63 2 8861-9923, 0923-746-1776 (Sun), 0917-521-6738 (Globe)
E-Mail- you may send us the details of your order/s through our e-mail address.
ORDER REQUIREMENTS
For the security and verification purposes kindly register to our website at www.danjonmarketing.com. Our Danjomarketing.com Shop Online representative will contact you before we fully accept your registered account.
ORDER PROCEDURE
1. Orders processing is from Mondays thru Fridays, 8:00am thru cut off time of 3:00pm (Manila Time). Orders placed after cut off shall be processed the next business day.
2. You may be asked to provide additional information or requirement for verification purposes before we accept the order.
3. Please take note that there are cases wherein an order cannot be processed for several reasons, such as, restrictions on the maximum number of units that a single customer can purchase. The site has the right to refuse or cancel any order for any of these reasons.
4. Once we have completed the verification, we will send you a Confirmation Email.
5. Products in this site are normally available for consolidation within 24hrs after the order has been accepted. If an order will not be available within 24hrs, or is out of stock, or if under order basis, the customer will be notified thru telephone or email as to when the product will be available. The customer on the other hand has the option to cancel the order without any charges.
ORDER INFORMATION
Danjonmarketing.com reserves the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our marketing department.
Danjonmarketing.com reserves the right to limit the quantity of items purchased per person, per company or per order for any reason. These restrictions may apply to orders placed by the same account, and also to orders that use the same billing and/or shipping address. We will notify you should such limits be applied.
PAYMENTS
Danjonmarketing.com supports the following payment methods:
1. Bank Deposit (BD)
2. Over the Counter (OTC)
3. Digital Wallet (DW)
If payment confirmation is not received by Danjonmarketing.com within three (3) days, order will be automatically cancelled.
Bank Account
Account Name: Danjon Marketing
Bank Name: Chinabank
Branch: Malabon Branch
Account No: 22X-XXXXXX-X
Account Name: Dann Johnson M. Go
Bank Name: Eastwest Bank
Branch: Gracepark Branch
Account No: 7XXXXXXXXX (Savings)
GCash Account
Account Name: Dann Johnson Go
Gcash Number: 0927-734-4252
Danjonmarketing.com takes no responsibility and assumes no liability for any loss or damages to the customer arising from shipping information and/or payment information entered by the customer or wrong remittance by the customer in connection with the payment for the items purchased. We reserve the right to check whether the customer is duly authorized to use certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.
You may not claim against Danjonmarketing.com for any failure, disruption or error in connection with your chosen payment method. Danjonmarketing.com reserves the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to you or giving any reason.
SHIPPING AND DELIVERY PROCEDURES
1. Delivery and shipment of orders within the Philippines shall be handled by Danjon Marketing or its affiliate companies or parties as long as destination is covered by its delivery network. Delivery of the products shall be made to the address you specify in your Order. (If you prefer your Order to be shipped by a different courier or if you require a different Shipping Term, please contact us or you may indicate/ mention it in your email or phone call.)
2. Shipping and Packing charges shall be as set out in the Order.
3. Orders are normally dispatched on the third day after the order was accepted; delivery lead time are as follows:
a) 1 - 3 working days within Metro Manila
b) 5 - 7 working days for Luzon Area
c) 8 - 13 days for Visayas and Mindanao
4. Danjon Marketing shall not be held liable for non-delivery of product due to the following circumstances beyond Danjonmarketing.com’s control and its affiliate partners:
a) Unavailability of authorized representative
b) Incomplete or incorrect address.
Danjon Marketing reserves the right to charge additional delivery fee/s after the first unsuccessful delivery attempt due to unavailability of the receiver. Danjon Marketing shall wait for customer’s advice before proceeding to the delivery attempt. If delivery failed on the third attempt, the transaction shall be deemed terminated. Delivery fees and other payments made shall be forfeited.
5. You acknowledge that delivery of the Products is subject to availability of the Products but you acknowledge that while stock information on the site is updated regularly, it is possible that in some instances a Product may become unavailable between updates. All delivery timeframes given are estimates only and delays can occur. If the delivery of your Product is delayed, Danjonmarketing.com will inform you accordingly via e-mail and your Product will be dispatched as soon as it becomes available. The time for delivery shall not be of the essence, and Danjonmarketing.com (nor any of its affiliates) shall not be liable for any delay in delivery whatsoever caused. In the event you do not receive the Product by the projected delivery date and provided that you inform Danjomarketing.com within 3 day immediately from such projected delivery date, Danjomarketing.com will try to locate and deliver the Product. If Danjonmarketing.com does not hear from you within 3 days from such projected delivery date, you shall be deemed to have received the Product subject to your rights under Philippine law.
ORDER CANCELLATION
1. Danjonmarketing.com has the right to cancel any orders received for the following reasons:
a. Force majeure or act of nature, including calamity or bad weather condition, and strikes.
b. Circumstances beyond the control of the merchant, including out of stock, system error, item detail dispute, incorrect image, wrong promotion, wrong pricing among others.
c. In the event of system error, order/s may be cancelled automatically. From which payment will be refunded within 5-14 working days.
d. Non-compliance to order requirements.
Should your order be cancelled for whatever reason, you will be duly notified via e-mail by Danjonamarketing.com Shop Online.
A Danjonmarketing.com Shop online representative will facilitate a full refund of any payments made to Danjon Marketing.
In case of dispute, the company's decision will prevail.
All purchases are subject to the terms and conditions of Danjon Marketing.
2. You may cancel the order by the following process:
a. Log-in to your Danjonmarketing.com account
b. Track your order status. If the product is already in transit for delivery, you may not cancel your order.
c. Click “Cancel your Order”
A confirmation from your Danjonmarketing.com account will prompt once your order has been successfully cancelled. All delivery fees incur on the transaction shall not be refundable.
3. Danjonmarketing.com may stop any products in transit, suspend further deliveries to the customer and/or terminate the customer contract with immediate effect by written notice to the customer on or at any time after the product is unavailable for any reason.
RISK OF LOSS
At the time of delivery, risk of loss and/or damage to the products will be transferred to you. Ownership over the products will only be passed to you when we receive full payment of all sums due from you, including delivery charges.
RETURN AND EXCHANGE POLICY
1. Replacement of unit due to change of mind is not allowed. Only defective goods can be returned or exchanged.
2. If the item was defective, customer shall inform Danjonmarkeeting.com within 7 days. Kindly send us an email at sales@danjomarketing.com and a Customer Service Representative will get in touch with you to investigate and provide you with instructions on the matter. In case customer informed Danjonmarketing.com later than 7 days, the concern will still be investigated but item replacement will be under manufacturer’s disposition.
3. Please note that the item must be in its original delivery condition and sent back to us with prepaid shipping charges and insured for the full purchase price, with original copy of Sales Invoice. Shipping and handling charges are non-refundable. Danjon Marketing may charge administrative and handling charges depending on the circumstances of the return.
4. Here are the list of reasons why customers can return their purchased product:
a. Item not as advertised - item(s) received is not as expected based on website purchase.
b. Wrong Item Delivered - ite1m(s) received by the customer is not the same product he/she ordered.
c. Damaged Item - item(s) received by the customer may have dents, scratches or any issues that relates to cosmetics quality.
d. Defective item - item(s) received by the customer is not working properly or it has “Factory Defect”.
e. Missing Accessories/Item - Some parts or bundles of the order is missing.
ITEM WARRANTY
1. The commitment of Danjonmarketing.com is to provide support and assistance to customers who would like to avail of the manufacturer’s warranty.
2. Kindly ensure to keep the Official Sales Invoice for warranty purposes.
3. In case the item purchased online has a problem, customer may contact the Customer Service Hotline at (+632) 8475-9074 or email us at sales@danjonmarketing.com for proper instructions.
4. All reported items claiming under warranty, are subject to manufacturer’s verification or investigation. Warranty claims will be according to manufacturer’s disposition.
5. Danjonmarketing.com is not liable for any losses suffered by any third party directly or indirectly caused by repairs or remedial work carried our without Danjonmarketing.com’s prior written approval; and the customer shall indemnify Danjonmarketing.com against all losses arising out of such claims.
6. Danjonmarketing.com shall be under no liability under the above warranty (or any other warranty, condition or guarantee) if the total price for the Products has not been paid in cleared funds by the due date for payment.
7. To the extent allowed under Philippine law, Danjomarketing.com shall be under no liability whatsoever in respect of any defect in the Products arising after the expiry of the applicable Product Warranty, if any.
